Refund policy
Each piece of art is made to order in the geographic region they are being shipped to. Because we do not hold inventory and cannot restock returned items, we are unable to accept returns or exchanges.
That said, your satisfaction matters deeply to us. If you are unsatisfied with your order, please reach out, we want to do everything within our abilities to rectify any issues.
If there is a problem with your order, such as damage or defect, we will replace or refund the order as long as it is reported within 14 days of delivery. If an item arrives damaged, please send a picture of the damage as soon as possible and we can have a replacement item sent. Please contact us at info@earthandcanvas.com.
